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Issuance and Exchange of Kazakhstan Passports

Issuance and exchange of Kazakhstan passports abroadPassports can only be issued or exchanged by the Embassy of Kazakhstan in Canada to persons who were duly permitted and registered by Kazakhstan to live permanently in Canada (i.e., they must have the stamps in their passports “Departure to Canada for Permanent Residence Permitted” and “Registered with Consulate”), students and citizens of Kazakhstan working in Canada on a contract. Certain emergencies (e.g., stolen passport) may exist so please contact the Embassy directly.

All other citizens who came to Canada on a tourist or private visit visa need to exchange their passports on arrival in the Republic of Kazakhstan.

In any case, Embassy of Kazakhstan in Canada does not issue passports themselves.  They do not have blank passports in Canada so please be prepared to wait several months because Embassy of Kazakhstan in Canada sends all documents back to Kazakhstan.  Once passports are issued in Kazakhstan, they are sent back to the Embassy of Kazakhstan in Canada by diplomatic mail.

Kazakh Service Centre can help you to collect right package of the documents (we always have the latest updates), personally deliver your documents to the Embassy of Kazakhstan and submit them on your behalf on the basis of the power of attorney and mail your new document back. Our service fee is $100 CAD for each passport (sorry but family discount will not apply for this service), the official consular fees is not included to the aforementioned rate and has to be paid separately. The return courier is not included as well.

The preparation of the individual package for your unique situation is time consuming process, so 50 % prepayment is needed in order to start your process. 

After you collect the documents according to our advices, please arrange for courier shipping as it will allow you to track your documents. Please send your documents to our office in Ottawa:

Kazakh Service Centre
275 Slater Street, Suite 900
Ottawa, Ontario K1P 5H9
Tel.: +1 888-800-9339


If you will not include the return envelope, your documents will be returned by Canada Post regular mail free of charge ( KSC is not responsible for lost documents). If you need your documents to be returned by courier mail, please enclose a self-addressed prepaid envelope with postage paid or completed express mail waybill (FedEx, Purolator, UPS, DHL, Canada Post are accepted but FedEx preferred due to best service quality). We can also arrange for you the return shipping via FEDEX for additional cost.

Once our office has received your package, one of our representatives will contact you to begin the process of keeping you up to date regarding the receipt, progress and completion of your documents.  Or you can choose to contact our representative yourself to make sure your documents have been forwarded.

If you require our assistance in confirming that your documents are ready to be processed or you have further questions about your documents or our services, please call us or send us an e-mail immediately.


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